This is a general guide to gain your trust and support! Rest assured, we will deliver your Die Sentai haul within our estimated lead times. 

Please note we are just a team of two: Nono (@high.sentai) and Hee (@hee.sentai); owners of @diesentai.

We appreciate your support and patience!

Read our FAQ & REFUND POLICY prior to ordering. 

Note: double check your orders and shipping address, please!


How long does it take to ship my order?

All apparel is made to order. Generally, it will take from 1 - 14 business days, it just depends what you order! :) Please consult our FAQ or Shipping Policy to read our estimated lead times per product category. 

Are you guys a legit business? 

Of course! We have been in business since September 2018 and we have thousands of IG shares in our highlights. We have served customers in over 20 countries with at least one in each continent. 

Can I change size or color?

Contact us within 24hrs of placing the order at:

Is it good quality or will it fade/crack after 3 washes? 

Yes, we do not use cheap cotton tees you find in your local retailer and our prints are high qualilty and long lasting. Many gym goers wear them for their workouts! Check out our highlights on our Instagram profile to view 2,000+ shares!

My first order came so quick but why did the others take longer? 

It depends on timing! Our drops usually begin Friday night. Therefore, the majority of orders are placed between Fri-Monday. When it is a very popular drop, you will often see lead time extensions and this happens for a couple of reasons:

  • High order volume
  • Supplies not availabe 
  • Logistic delays (USPS, UPS, FedEx, DHL etc)

All orders are made to order. Therefore, some orders can be fulfilled quickly, while others could take a little longer. Rest assured, your order will be made as quickly as possible. 

We also do general updates through our Discord and IG stories so that you're able to understand what is happening currently, and you're welcome to email us for updates at any time! 

Tracking information is not updating! Please help? 

Do not worry. It is not unusual for tracking information to be frozen in one location. It may deliver to you without updating most of the times. Keep in mind we have the same access of information since we are not the shipping carrier. However, we are able to guide you the best way to retrieve this information in order to retrieve your package domestically or internationally. Email us!

Do you ship worldwide? 

Yes! Please keep reading. California and UK customers will be charged taxes (VAT) automatically by our check out system. Customers in other countries, your packages may be held by customs until you pay tax duty to retrieve your packages. Keep in mind it varies by country and local laws when importing merchandise from the United States. 

Will you draw *x* from this *anime*?

We are mostly OC (original character) based but we often times do fan art in order to showcase our work with popular characters. 

Question or Concerns?

Email us: