Privacy policy

Privacy Policy

This Privacy Policy describes how diesentai.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

We may combine information collected across devices and sessions to prevent fraud, comply with our policies, and protect our business interests. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, to perform analytics on Site usage to optimize our Site, and to detect and prevent fraud.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify and/or any vendor we may be collaborating with at the time.

Order information

  • Examples: name, billing address, shipping address, payment information (including credit card numbers and all payment methods accepted at checkout), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, process your payment, arrange for shipping, provide you with invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, send you information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify and/or any vendor we may be collaborating with at the time.

Customer support information

  • Examples: name, billing address, shipping address, payment information, email address, phone number, social media IDs, and any correlated information to the customer, buyer, or supporter of Die Sentai.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: to provide customer service and improve your experience with Die Sentai.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a minor without parental consent, we will delete it immediately. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Die Sentai
1458 S San Pedro St. Unit 105
Los Angeles, CA 90015
support@diesentai.com

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For example:

  • We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can opt-out here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. This may include cross-device tracking and profiling to better tailor offers. We may collect and share some of this information directly with advertising partners, and in some cases through cookies or similar technologies (which you may consent to depending on your location).

Other advertising platforms we may use include Instagram, Facebook, Twitter, TikTok, Pinterest, and other affiliated social media.

You can opt out of targeted advertising here:

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

For other opt-out options, email: support@diesentai.com

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill orders
  • Keep you updated on new products, services, and offers

Lawful Basis (GDPR)

If you are a resident of the EEA, we process your personal information under these lawful bases:

  • Your consent (which you may withdraw at any time without affecting prior lawful processing)
  • The performance of the contract between you and the Site
  • Compliance with legal obligations
  • To protect vital interests
  • To perform a public interest task
  • For our legitimate interests that do not override your fundamental rights and freedoms

Retention

When you place an order, we will retain your Personal Information for our records unless you request deletion. We may also retain transaction records, fraud prevention data, and communications for as long as necessary to defend against legal claims or resolve disputes, including chargeback cases.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you, such as:

  • Temporary denylist of IP addresses associated with repeated failed transactions (persists for a few hours)

  • Temporary denylist of credit cards associated with denylisted IP addresses (persists for a few days)

Your Rights (GDPR & CCPA)

GDPR: EEA residents have the right to access, port, correct, update, or erase their Personal Information. To exercise these rights, contact us via the details below. Your Personal Information will initially be processed in Ireland and transferred outside of Europe for storage and processing, including to Canada and the US. For more information on GDPR compliance, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA: California residents have the right to know, port, correct, update, or erase their Personal Information. You can also designate an authorized agent to submit these requests.

Cookies

A cookie is a small amount of data stored on your device when you visit our Site. We use cookies for:

  • Site functionality
  • Performance analytics
  • Advertising
  • Social media features
  • Security and fraud detection, including monitoring unusual transaction activity

You can manage cookies through your browser settings, but blocking cookies may affect your experience.

Do Not Track

We do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

California Transparency in Supply Chains Act

Die Sentai is committed to ethical and responsible sourcing. We follow human rights principles defined in the Universal Declaration of Human Rights and relevant UN conventions. We review suppliers regularly for compliance.

Proposition 65 Notice (California Residents)

These warnings are provided in compliance with California law and do not necessarily mean our products will cause harm when used as intended.

WARNING: These products contain a chemical known to the State of California to cause cancer or birth defects or other reproductive harm: Sunglasses, Metal trays, Metal bowls, Metal plant pots.

Your California Privacy Rights – Shine the Light Law

California residents may request, once per year, information on personal data shared for direct marketing purposes. Send your request to:

Die Sentai
1458 S San Pedro St. #105
Los Angeles, CA 90015
Attention: Legal Department
Email: support@diesentai.com

Contact

For questions or complaints about our privacy practices, contact:

Die Sentai
1458 S San Pedro St. Unit 105
Los Angeles, CA 90015
support@diesentai.com

If you are not satisfied with our response to your complaint, you may contact your local data protection authority.

Last updated: [August 1st, 2024]